We have compiled a list of Frequently Asked Questions (FAQ's) which (hopefully) will answer any questions you may have. However, if you are still in need of assistance, you can contact us.
- How do I submit my listing?
In the upper right corner of all Galaxy Classified pages, there is a link labeled "add a LISTING". By clicking on this link you will be guided through the listing process.
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- How much does it cost to submit my listing?
At this time, it is free to post all Galaxy Classified listings. In the future, we may charge a fee for Help Wanted postings.
To find the different options to list your site in the Galaxy Directories, please look here.
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- Why does the Classified Listing Submission process force me to choose an exact Region and Category?
The Listing Submission process only forces you to choose down to a State level from a Region perspective. From a Category perspective, you cannot submit directly to a high level category (i.e. For Sale, Discussion, Service, etc.).
By submitting to the most specific Region and/or Category, however, you will be providing a more relevant listing to the Galaxy Classifieds community. In addition, you will increase the times that your listing is shown. A listing is always "rolled up" and shown in parent categories. So if you list in Illinois, you won't be shown in Chicago. But if you list in Chicago, you will be shown in both Chicago and Illinois. Hence, drill down as deep as you can go because it will only help improve your page views.
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- What if my listing is applicable to more than one Region?
Most listing should only be applicable to one region. The exception are Service listings. If you're service is applicable to more than one region, you may post to multiple regions.
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- What if the Regions listed do not apply? For example, I live in City X, but it is not listed.
If you're city is not listed, you can submit at the state level. However, if you feel that an additional Region should be added, you can contact us and we will take your request under consideration.
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- During the submission process, you offer to "Security Protect" my e-mail address. What is this and why should I choose it?
Security protecting your e-mail address means that we do not publish your actual e-mail address, but rather, we publish a scrambled version. To learn more, please click here.
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- Can I upload more than 4 pictures with my listing?
At this time, only 4 pictures are allowed. However, if you wish to display additional pictures in your listing, you can provide the source location in the Description field.
For example, if you want the Galaxy logo to appear in your listing, you could type "http://www.galaxy.com/i/ellipse.gif" in your listing.
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- Can I use HTML in my listing?
Currently only the following HTML tags are allowed:
- <br> - Break
- <p> - Paragraph
- <img> - Image
- <a> - Link
- <font> - Font
- <i> - Italic
- <b> - Bold
All other tags will be deleted. Because of this, please encode all brackets if you wish to display them. For example, if you wish to display:
if (a < b) then a = b
you should write:
if (a < b) then a = b
Otherwise, only this will display:
if (a
because everything after and including the < will be deleted. Why, because it's not valid html to have an "open tag" without having a "close tag".
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- Why am I unable to log into my Customer Account?
Please ensure that you are using the same E-mail Address and Password that were used during signup. Please note that the Password IS case sensitive.
If you are still having problems logging in, you can have your Password sent to you by choosing Forgot Password on the Customer Login page.
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- How do I edit or delete my listing?
After submitting your listing, you will be sent an e-mail confirmation. That e-mail will have links to manage your listing, including editing and deleting your listings. In addition, if you have created a customer account, you can log into your account and edit/delete your listings online.
If you lost your confirmation email, choose Confirmation Summary on the Customer Login page to have a confirmation summary email sent to you.
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- I accidentally deleted my listing, how do I re-activate my listing?
After submitting your listing, you will be sent an e-mail confirmation. That e-mail will have links to manage your listing, including re-activation of deleted listings. In addition, if you have created a customer account, you can log into your account and edit/delete your listings online.
If you lost your confirmation email, choose Confirmation Summary on the Customer Login page to have a confirmation summary email sent to you.
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- Why can I no longer see my listing?
One of two things happened: 1) Listings stay online for 60 days. After 60 days, you will need to re-activate your listing, if applicable. 2) Your listing was "flagged" too many times and was automatically de-listed.
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- What is "flagging" and when should it be used?
Please review our flagging guidelines here.
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- How do I reply to a listing?
Simply click on the Reply-To link at the top of a listing. However, the lister can request that their email address link not be provided. In those cases, please read through the body of the listing, they should have provided some other form of contact there.
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- Can I set a specific Region to be my default Region that appears when I first go to the Galaxy Classifieds?
Yes. Navigate to the region from the home page that you would like to set as the default. There will be a link on header bar for that region that says "Set as Default Region". Clicking on this link will set this region as your default so that the next time you visit the Galaxy Classifieds, this will be your starting region.
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- I have set a default Region, can I reset / remove it?
Yes. Navigate to your default region from the home page, there will be a link on header bar for that region that says "Remove as Default Region". Clicking on this link will remove this region as your default.
If you would like to set a new default region, please see FAQ #15, above.
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